City of Worcester Appointments

Schedule Your Appointment

To schedule an appointment first select the office or reason for your visit:

As the City opens to the public, residents and visitors are reminded that face coverings are required at all times for those who are unvaccinated. Please note appointments may still be required for certain services due to high demand.

Appointments may be made on the City’s website or by calling the office you wish to visit. Appointment spaces will be limited to allow ample time and space to process these services. Appointments are broken into half-hour slots; please arrive at the start of the appointment to ensure your business can be conducted promptly and concluded by the end of the appointment block.

After booking an appointment, you will receive a confirmation number. To change an existing appointment, visitors should call Customer Service at 508-929-1300 and provide their confirmation number.

© Copyright City of Worcester, MA. All Rights Reserved.