Customer Service

Online service requests are monitored during regular business hours: Monday – Friday 7:30 a.m. to 5 p.m. For emergency service, call 508-929-1300. For a public safety or medical emergency, call 911.

General Complaint / Other

Use this category to report any issue to the City of Worcester Customer service center if you are uncertain of the proper category to use.

Location

Please specify the location for this request.

Select a street from this pull down list.

Then select a street address or intersection from this pull down list.

Work orders for the same type entered in the last days will be shown as

(active) or

(closed) graphics. Click a graphic to view the location and zoom option.

The selected location will be highlighted in blue, or if an intersection is selected, will be designated as a

graphic.




Description

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Please provide a photo (if applicable).


What is the nature of the problem? Please describe in detail.

General Description (up to 500 characters):
Include any details that will assist with locating or responding to your request:


Contact

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E-Mail:

Company:

First Name:

Last Name:

House #:

Street:

City:

State:

Zip Code:

Phone:



Review and Submit

Contact:

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Location:

Please follow the directions in the Location section to select the location for this request

Description:

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