Customer Service

Online service requests are monitored during regular business hours: Monday – Friday 7:30 a.m. to 5 p.m. For emergency service, call 508-929-1300. For a public safety or medical emergency, call 911.

Water Quality - Problem

Report concerns regarding the taste, smell, or color of your water.

Location

Please specify the location for this request.

Select a street from this pull down list.

Then select a street address from this pull down list.

Work orders for the same type entered in the last 90 days will be shown as

(active) or

(closed) graphics. Click a graphic to view the location and zoom option.

The selected location will be highlighted in blue.




Description

Please provide as much information as you can.


Please provide a photo (if applicable).


Does the water have a color?

Does the water have a bad taste or odor?

Is it the hot water, cold water or both that is effected?

Has there been any recent plumbing work done on premises?

General Description (up to 500 characters):
Include any details that will assist with locating or responding to your request:


Contact

Please provide your contact information. E-mail address is the only required field. Other information is optional.

E-Mail:

Company:

First Name:

Last Name:

House #:

Street:

City:

State:

Zip Code:

Phone:



Review and Submit

Contact:

Please provide required contact information for this request.

Location:

Please follow the directions in the Location section to select the location for this request

Description:

Please provide required descriptive information for this request.

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